FASTCOOLCARS.COM CONSUMER PRIVACY AND SECURITY POLICY
- Date Last Revised: 08/04/2009
Fastcoolcars.com understands your concern with privacy and the use of
your personal information. Whether you submit a purchase request for a
vehicle or simply browse through our website, we assure you that we are
committed to protecting your personal privacy.
This privacy and security policy discloses the privacy practices for
http://wwwFastCoolCars.com. If you have questions or concerns regarding
this policy, you should first contact us by e-mail at firstname.lastname@example.org.
1. Information Fastcoolcars.com Collects
Fastcoolcars.com collects email addresses of consumers who communicate
with us or through our authorized vendors via e-mail. We also collect
information on web pages visited and other information that is provided
by consumers either on our site or in response to e-mail communications
from us. We also collect information provided to us by consumers in
purchase requests submitted through our site or our authorized vendors'
sites ("Purchase Request Information"). Purchase Request Information
typically includes name, address, and phone numbers, e-mail address and
specific vehicle information. In addition, consumers who express a
desire to apply for vehicle financing provide us with and authorize us
or our affiliate web sites to obtain from third parties necessary
financial information such as credit reports ("Finance Information"). We
do not provide financing, but instead transmit those requests to
third-party vendors for consideration.
All information provided by consumers in any of the above-listed ways or
otherwise becomes the property of Fastcoolcars.com once received by us
and may be used and disclosed as permitted in this Policy.
Framed Sections of Our Site
Fastcoolcars.com maintains relationships with outside service providers
for some of the products and services offered through our site. Certain
of these service providers are found on our Finance, Insurance,
Warranty, or other pages. The information these providers make available
may be presented in a "framed" format, where the Fastcoolcars.com border
will surround the pages served by the service providers, or by directly
linking the user to the vendors' sites. In either case, the service
provider is prominently identified. Please be aware that any information
you provide on those framed pages is provided directly to those service
providers and is subject to their security and privacy policies. We
encourage you to read the privacy policies of these outside service
providers because their privacy practices may differ from ours.
Browsing on our Website
If you browse through our site without entering any personal data, we
will gather and store certain information about your visit. This
information does not identify you personally and cannot be linked back
to you unless you decide at some point to identify yourself.
If you are only browsing, we collect the following information: IP
address, the type of browser and operating system used to access our
site, the date and time you access our site, the pages you visit
(click-through), and if you linked to our Web site from another Web
site, the address of that Web site, as well as additional information
related to your visit.
2. How We Use Your Personal Information
Collected information is used to improve the content of our website,
customize the content or layout of our website for individual users,
provide services requested, notify users of updates to the site and,
subject to the limitations set forth below, to develop new products and
services and to contact consumers for marketing purposes.
Fastcoolcars.com offers its users the advantage of personalization on
our website by using cookies. (See Cookies below.) Personalized services
are offered in designated areas of our website to users who register
with us. Examples of personalization include providing information when
prompted for services, the recordation of used vehicle searches for easy
updates, and the provision of service reminders and recall information
for those users who request these options.
Fastcoolcars.com may track consumer interest in goods and services
marketed to users who are members of the on-site personalization area.
This information is used solely by Fastcoolcars.com and its affiliated
companies for business purposes.
Purchase Request Information and Finance Information
Purchase Request Information is used to transmit to third parties
requests for products or services and to contact consumers regarding
vehicle purchases. Similarly, Finance Information is used to transmit to
third parties requests for vehicle financing. Typically, in either case
the information is transmitted to dealers, manufacturers, lenders or
fulfillment entities, as applicable, who may be in a position to respond
to your request. As part of the request process, we may verify the
information you provide, or obtain omitted address or other contact
information, from third parties.
Occasionally, in the case of Purchase Request Information or Finance
Information, when Fastcoolcars.com. or its affiliates does not have a
dealership or lender available to assist you, we may forward your
request information to a dealer or lender through another automotive
referral service. Your submission of the request authorizes us to do
this. Any Purchase Request Information or Finance Information forwarded
in this way becomes subject to the security and privacy policies that
are posted on the websites of those referral services.
Similarly, Purchase Request or Finance Information transmitted to a
dealer, manufacturer, lender or fulfillment entity becomes the property
of that dealer, manufacturer, lender or fulfillment entity, in addition
to Fastcoolcars.com. The information is used to process your purchase
request or financing application and to provide you with information
about goods and services. Any request to opt out of future dealer,
lender, manufacturer or other third-party communications must be made
directly to that third party.
We also share your personal information with our affiliated companies in
order to identify products or services in which you may have interest,
to improve our user experience and generally to engage in market
research and for other internal business purposes. We also may aggregate
your personal information with others' information and prepare reports
on site usage, purchase history or other factors for sale or
distribution to others. Those reports are aggregated and include no
personally identifying information. Finally, we may use your personal
information to send you email or postal communications regarding
products or services offered by us or by third parties with whom we have
relationships in which we think you may be interested. We do not share,
sell, trade, or rent your personal information to third parties for
Special Sections of Our Site
Fastcoolcars.com offers classifieds on its site. Any information you
disclose in these classifieds is available to all Fastcoolcars.com
visitors and may increase the risk of receiving "spam" or unsolicited
email from other parties. Be careful and use discretion when disclosing
If you choose to submit a Consumer Review of a Vehicle, you will be able
to request that your name, email address and a list of cars in your
household be shown. If you do not give that permission, your personal
information will not be displayed.
3. Third Parties That May Receive Your Personal Information
In addition to our own internal uses of your information, we may provide
your personal information to non-affiliated third parties under one of
To provide you with services or products that you have requested (such
as, for example, transmittal of Purchase Request Information to dealers,
manufacturers, fulfillment third-parties and other automotive referral
services, or transmittal of Finance Information to potential lenders);
To our advertiser clients solely to assess the effectiveness of ad
campaigns we have provided for them;
To contractors or service providers who may provide services or perform
functions on our behalf, in which case those service providers may use
your information only for the purposes provided and not disclose it to
any third party except upon our direction;
To enforce our rights or as required by law or order of a court or
government agency; and
On occasion, unless you opt-out (as described below), to other third
parties who may wish to send you e-mails regarding services or products
that you may find of interest or for other reasons that are disclosed to
us and that we believe to be appropriate and consistent with our
commitment to prevent abuse of your personal information.
4. Your Right To Opt Out of Communications From Us and Others
You always have the option of removing yourself from further marketing
contact from us. If at any time you choose to opt out of any category of
email, you can click on the remove link at the bottom of the e-mail.
Alternatively, you may email Customer Service at email@example.com
with the word "Remove" in the subject line and we will remove you from
all further email and postal mail marketing communication within 5
business days. In addition, those consumers who submit a purchase
request or financing request to us are given the opportunity at the time
they provide their information to decide what types of offerings of
products or services they wish to receive or to opt-out.
In each case, even if you decide not to receive offers or other product
or service information, Fastcoolcars.com and its member dealers may use
a phone number or email address that you have provided to contact you
regarding your purchase request for a vehicle. Additionally, phone
numbers may be used to conduct customer surveys regarding individual
experiences with Fastcoolcars.com-accredited dealers. Phone numbers are
made available only to Fastcoolcars.com, its affiliates and member
dealers, lenders or manufacturers who receive your purchase request.
The submission of a purchase or financing request itself is permission
for us to submit your Purchase Request Information or Finance
Information (as applicable) to the third parties necessary to fulfill
Fastcoolcars.com understands the importance of security for our
consumers. We use SSL (Secure Socket Layer) encryption technology to
protect personal data such as credit card information and finance or
insurance application information during transmission, and maintain
other commercially reasonable precautions to protect information that we
store or retain.
6. Corrections or Changes to Your Personal Information
You may also make corrections and updates to your personal information
by contacting firstname.lastname@example.org.
7. Cookies and Web Beacons
Fastcoolcars.com offers consumers the convenience of online
personalization by using cookies. Cookies are alphanumeric identifiers
that are transferred to your computer's hard drive through your web
browser. When this information is stored on your hard drive, our system
is able to recognize your browser and in turn customize web page content
for you. (See Personalization)
Cookies cannot be used to retrieve data from your hard drive, obtain
your email address or obtain sensitive information about you. When a
cookie is set, your browser will check it for length, an expiration
date, and where it originated. Only Fastcoolcars.com can access the
cookies that we set.
Fastcoolcars.com allows our ad service company to set cookies as well.
These cookies can "recognize" a consumer by a Unique identifier assigned
at the time of the first visit, and may be used to measure site and page
visits and browser version number, and browsing activity. This
information may be used to better serve and provide advertising content
on future visits and web pages viewed during your browser sessions on
our websites. These cookies cannot obtain private information like name,
e-mail or other personal information, and are not shared with
We use a third party tracking service who sets cookies on our site to
track visits, page views and click stream behavior. The third party
tracking service reports this data to us in aggregate so we can better
understand our users and to improve our site. This information is not
tied to any individual user.
If you prefer not to accept cookies, most browsers will explain how to
disable cookies under the help portion of the toolbar or notify you when
you receive a new cookie. However, if you choose to disallow cookies on
your hard drive, our Web site will not be able to provide
We also place "web beacons" on the website on behalf of third parties. A
web beacon is a small, transparent image placed at various sections of
our site to monitor user traffic. The web beacon records the number of
click-throughs to the page where it resides and collects users' IP
addresses, time the page was viewed, type of browser used, and existence
of cookies from a previous visit. However, the data collected by our web
beacons are used only in aggregated form, with no associated identifying
information, and Fastcoolcars.com does not tie IP addresses to
individual users or disclose the IP addresses to any non-affiliated
third party. Information collected by web beacons is used only by
Fastcoolcars.com, its affiliates and authorized vendors. If you do not
wish such information to be collected, you can choose to deactivate
cookies on your browser.
8. Changes or Revisions to This Policy
If we are going to use your personally identifying information in a
collection, we will notify you via email. You will have a choice as to
whether or not to allow us to use your information in this different
manner. In addition, if we make any material changes in our privacy
practices that do not affect user information already stored in our
database, we will revise this policy and update the date displayed at
the top of this policy to reflect that the policy has been changed. In
some cases we will also e-mail users who have opted to receive
communications from us, notifying them of the changes in our privacy
In the event Fastcoolcars.com or its assets are acquired, such as
through merger, acquisition or similar event, resulting in a change in
ultimate control over customers' personal information (other than
through an internal corporate reorganization or similar transaction),
customers will be notified promptly of such change. We will make
reasonable efforts to ensure that the acquirer of our customers'
although this may not be possible in certain legal settings (such as
9. Questions or Concerns?
If you have any questions or concerns regarding privacy, security,
opting-out of e-mail offers or understanding how your personal
information is being used, please contact email@example.com.
NOTHING IN THIS PRIVACY AND SECURITY POLICY IS INTENDED TO CREATE OR
PROVIDE ANY RIGHT OF ACTION FOR VIOLATION.
For any other issues, please contact our customer service department at